Privacy Policy

Information We Collect

We may collect the following types of information:

• Personal Identifiable Information (PII): such as name, email, phone number, and other contact details you voluntarily provide.
• Message Data: including message content, delivery time, and message status (delivered, failed, etc.).
• Technical Information: such as IP address, device type, operating system, and usage data.

How We Use Your Information

We use your information to:

• Send text messages you’ve opted in to receive (e.g., alerts, updates, reminders, offers)
• Deliver customer service and account-related messages
• Improve our services and analyze message performance
• Comply with legal and regulatory obligations

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance our services. You can manage or disable cookies through your browser settings at any time.

Consent to Receive Messages

By providing your phone number and opting in (via web form, keyword response, or other approved method), you consent to receive SMS/MMS messages from CIS Ventures LLC dba SearchFuel. Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at team@trysearchfuel.com.

Data Sharing and Third Parties

We do not sell your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Advertising Measurement

Where permitted, we share page visits, successful webinar registration events (Contact), browser and device information, page URLs and advertising click identifiers with Meta Platforms through the Meta Pixel for advertising measurement, attribution and ad optimization. Verified VIP purchases are measured on the secure checkout provider's payment success page. We do not send your registration name, email, phone number or SMS consent to Meta. Meta may process advertising identifiers under its Business Tools Terms.

We do not load Meta tracking in consent-required regions or when your region cannot be determined. No consent banner is shown. Elsewhere we honor advertising refusals, Global Privacy Control and Do Not Track. You can stop future Meta tracking through Advertising settings below; this does not cancel your registration or SMS preferences. Contact team@trysearchfuel.com for privacy requests.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.

Data Retention

We retain personal and message data only for as long as necessary to fulfill the purposes described in this policy or as required by law. This includes A2P message logs, opt-in records, and consent history.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for message communications

To exercise any of these rights, please contact us at team@trysearchfuel.com.

Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For any questions or concerns about this Privacy Policy or our data practices, contact:

• CIS Ventures LLC dba SearchFuel
• Email: team@trysearchfuel.com

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